Please visit the product page for our specific return policy on each product. Our accessories are not returnable. If there is a product defect or problem with your order, please email us through our website from the Contact Us tab for the quickest response.
Copyright & Trademarks
All content of our website including text, graphics, logos, button icons, and images are property of FTHESUN, LLC DBA as ByElianne. and is protected by United States and international copyright laws. You may electronically copy and print hard copies of pages from this web site solely for personal, non-commercial purposes related to placing an order or shopping with fthesun.com. Any other use of our web site, including reproduction and internet links, is strictly prohibited without our prior written permission.
ByElianne.com respects our customers account information as private and confidential information and will never share this with any outside afflictions or individuals..
At this time, we are accepting orders from the U.S.A. and Peru only. International order may be available upon request, please contact us from our "Contact Us" section of the website for any inquiries.
Our goal is to fulfill your purchase as quickly as possible. All orders within the domestic US will be shipped on business days (Monday through Friday, excluding holidays). All orders are shipped via USPS.
Orders are typically shipped within 3-5 business days.
For orders in Peru, we will try and ship your items within 7 business days. Items will be shipped via a private service.
For all other international shipments if available, customer is responsible for all import duties and taxes. Please refer to the shipping calculator during the checkout process for shipping and handling rates. The exact shipping cost for your order will be added and displayed at checkout.
Unless otherwise specified, all domestic orders are shipped USPS ground. Orders cannot be shipped to P.O. boxes or APO/FPO addresses. Orders cannot be shipped COD.Please check back with us periodically for any updates regarding our shipping policies.
We reserve the right to limit the quantity of Products we supply. While we make every effort to only display items that are currently in stock and available to ship, there may be instances from time-to-time where we run out of stock of a particular product. In these instances your order will be canceled and a member of our customer service team will notify you. Items in your shopping cart are not reserved and may be purchased by other customers.
Purchase for Personal Use Only
You may purchase products only for personal use and not for resale. By placing your order, you certify that you are purchasing products for personal use only and not for resale. We reserve the right to refuse orders for any reason without explanation.
Sales Tax is charged to those orders shipped within the state of New York. All apparel including hats and footwear under $110 are tax exempt. For apparel, hats and footwear over $110 the applicable tax rate is 8.875%. Bags and accessories are not considered apparel and are taxable. The applicable tax rate for bags and accessories is 8.875%. Shipping is also taxed.
Sales Tax is charged to those orders shipped within the state of California. The applicable tax rates vary by locality. Shipping is also taxed. Sales tax is not charged to orders shipped outside of New York and California.
SALES TAX FOR INTERNATIONAL ORDERS.
FTHESUN, LLC DBA ByElianne